Deposits
Are you happy with your Letting agent?
If you introduce us to your landlord and they sign up with us, we will give you £50!
You may have to pay a deposit before you move in or your Agent/Landlord may be willing to offer an Insurance backed deposit whereby you will only have to pay a small fixed fee (non-refundable). Talk to us about possible deposit guarantee schemes if you’re having difficulty paying the deposit.
Deposit protection
Your Agent/landlord must put your deposit in a government-approved tenancy deposit protection scheme if you have an assured shorthold tenancy (AST) that started after 6 April 2007 (in England and Wales).
Deposit disputes
Contact the deposit protection scheme your landlord used if you can’t get your deposit back.