Complaints

Are you happy with your Letting agent?

If you introduce us to your landlord and they sign up with us, we will give you £50!

Follow these steps if you have a problem with your landlord:

1. Complain to your landlord – they should have a complaints policy that you can follow.
2. Make a complaint to a ‘designated person’ (your MP, a local councillor or a tenant panel) if you can’t resolve the problem with your landlord.
3. Contact your council or local authority if you and your landlord still can’t resolve the problem.