Complaints
Are you happy with your Letting agent?
If you introduce us to your landlord and they sign up with us, we will give you £50!
Follow these steps if you have a problem with your landlord:
- Complain to your landlord – they should have a complaints policy that you can follow.
- Make a complaint to a ‘designated person’ (your MP, a local councillor or a tenant panel) if you can’t resolve the problem with your landlord.
- Contact your council or local authority if you and your landlord still can’t resolve the problem.
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